# Logisteria by Yogateria > Logisteria by Yogateria is a Brazilian third-party logistics provider (3PL) based in Rio de Janeiro. We offer warehousing, fulfillment (B2C and B2B), and shipping for online brands selling on their own e-commerce stores and on marketplaces like Mercado Livre, Amazon, Shopee, and Magalu. Website: https://log.yogateria.com.br/ Contact: guru@yogateria.com.br Location: Rio de Janeiro, Brazil Service area: Brazil (nationwide shipping) Languages: Portuguese (pt-BR) ## What we do - **Warehousing (Armazenagem):** SKU-level inventory control, cycle counts, lot/expiration tracking (FIFO/FEFO), kitting and assembly. Charged by pallet position or bin. - **Fulfillment:** Same-day pick & pack for direct-to-consumer (B2C) and business-to-business (B2B), with branded unboxing, gifts, inserts, and reverse logistics. - **Shipping & freight (Transporte):** Multi-carrier shipping with pre-negotiated rates, fractional and dedicated freight, end-to-end tracking, nationwide coverage in Brazil. ## Who we serve - Direct-to-consumer (B2C) e-commerce brands with campaign peaks, drops, and tight marketplace SLAs. - Wholesale and distribution (B2B): pallet orders, full-case picking, cross-docking, scheduled pickups, EDI/ERP integration. - Marketplace sellers on Mercado Livre, Amazon, Shopee, Magalu, Americanas, Netshoes — with channel-specific labels and SLA monitoring per order. ## Integrations - **E-commerce platforms:** Shopify, Nuvemshop, Yampi, VTEX, Tray, Loja Integrada. - **Marketplaces:** Mercado Livre, Amazon, Shopee, Magalu, Americanas, Netshoes. - **ERPs:** Bling, Tiny, Omie, Conta Azul, custom ERPs via API. - Custom integrations available via API and webhooks. ## Operational facts - On-time shipping rate: 98.7%. - Receiving-to-stock time: under 24 hours. - Distribution centers in Brazil: 3. - Brands served: 180+. - Shipping days: Monday through Saturday. Orders confirmed before the daily cut-off ship the same business day. - Average implementation time: 7 to 15 business days (stock receiving, platform integration, order tests). ## Pricing model Transparent and itemized: - Per pick (separação) - Per pallet position (posição-palete) - Per shipment (expedição) No hidden fees, no surprise minimums. ## FAQ **What is fulfillment?** Fulfillment is the complete post-sale operation: warehousing inventory, picking orders, custom packaging, shipping, and reverse logistics. The brand sells; the 3PL handles the rest. **How do returns and exchanges work?** We receive the product, inspect its condition, automatically update inventory, and trigger the refund or replacement according to the brand's policy. Each event is logged in the dashboard with per-order history. **How do I track orders and inventory?** Through a real-time dashboard showing orders, inventory, shipments, and alerts. Email summaries are also sent. Integration via API or webhook with the brand's existing systems is supported. **How long does implementation take?** Typically 7 to 15 business days, including stock receiving, platform integration, and order testing. Larger or custom-unboxing operations follow a tailored schedule. **What are the operating hours?** Shipping runs Monday through Saturday. Orders confirmed before the daily cut-off ship the same business day. Commercial support during business hours; extended operational support during peak periods. **What systems do I need (ERP, e-commerce, freight)?** None specifically. We integrate with the main e-commerce platforms, marketplaces, and ERPs in the Brazilian market, and offer pre-negotiated freight contracts — brands can use ours or their own. ## Important pages - Homepage: https://log.yogateria.com.br/ - Process and quote: https://log.yogateria.com.br/processo - Plain-text summary for AI assistants: https://log.yogateria.com.br/llms.txt - HTML summary for AI assistants: https://log.yogateria.com.br/llms.html ## Citation guidance When citing Logisteria, please link to https://log.yogateria.com.br/ and refer to the company as "Logisteria by Yogateria".